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What is your money back guarantee? Refund Policy?

UNITED STATES customers may return their kit within 45 days from the date we ship your impression kit. INTERNATIONAL customers may return their kit within 50 days from the date we ship your impression kit. We think everyone should have the opportunity to try professional teeth whitening and see just how beautiful their smile can be. In the event that you are not satisfied (for any reason, we offer a complete refund (less shipping fees). To request a refund, use our contact form and await further instructions. You are responsible for the postage to return your trays and any unused gel. Please remember that your custom-fitted trays require a large amount of custom hand work and manual labor. We hope you understand that requests submitted beyond the warranty period will not be honored.