What is your money back guarantee? Refund Policy? - Smile Brilliant
Smile Brilliant Smile Brilliant
  • Teeth Whitening
    • NEW! DENTAL STAIN CONCEALER
      Purple Toothpaste Stain Concealer
    • CUSTOM WHITENING TRAYS
      Complete Whitening Trays & Gel System
    • WHITENING GEL REFILLS
      Professional Strength Teeth Whitening Gel
    • DESENSITIZING GEL REFILLS
      Remineralization & Tooth Sensitivity Gel
    • Whitening Tray Cleaning Tablets
    • NEW! Ultrasonic Tray Cleaner
    • Tray Replacement Reorder
    • Enamel Armour™ for Sensitive Teeth
    • Teeth Whitening Kit Reviews
    • 10 Facts About Teeth Whitening
  • NIGHT GUARDS
    • CUSTOM NIGHT GUARDS
      Complete Night Guard System
    • REORDER MORE NIGHT GUARDS
      Existing Customer Login for Fast Reorder
    • Night Guard Cleaning Tablets
    • NEW! Ultrasonic Tray Cleaner
    • NEW! Enamel Building Gel
  • Sports Mouth guards
  • Smile Brilliant Smile Brilliant
  • oral Care
    • ELECTRIC TOOTHBRUSH
      Best Electric Toothbrush Packages
    • CORDLESS WATER FLOSSER
      Award Winning Electric Water Flosser
    • DENTAL PROBIOTICS
      Bad Breath. Immune Support. Cavities.
    • NEW! ENAMEL ARMOUR™
      Rebuilds Enamel & Reduces Sensitivity
    • PLAQUE HIGHLIGHTERS™
      Highlight Plaque & Tartar For Better Brushing
    • Dental Floss Picks
      U-Shaped Disposable Floss Tool
    • Replacement Toothbrush Heads
    • Plaque Highlighters™ For Kids!
    • Dental Probiotics For Kids!
    • Retainer Cleaning Tablets
    • NEW! Ultrasonic Cleaner
  • HELPFul
    • 10 FACTS ABOUT TEETH WHITENING
      Best Practices for Whitening Teeth
    • Sensitive Teeth Guide
      Causes & Remedies for Sensitive Teeth
    • The Science of Bad Breath
      Causes & Remedies for Bad Breath
    • 5 FACTS ABOUT ORAL PROBIOTICS
      Understanding Oral Micriobiome
    • Frequently Asked Questions
    • Science & Articles
    • Cruelty-Free Certification
    • Contact Us
  • Support
    • Frequently Asked Questions
      Commonly Asked Customer Questions
    • CONTACT US
      Contact Form & Phone Number
    • ABOUT US
      See How it All Began
    • GUARANTEE
      We Stand Behind Everything We Sell
    • Smile Brilliant Product Reviews
    • Cruelty-Free Certification
0
  • Whitening
    • Best Teeth Whitening
    • NEW! DENTAL STAIN CONCEALER
      Purple Toothpaste Stain Concealer
    • CUSTOM WHITENING TRAYS
      Complete Whitening Trays & Gel System
    • WHITENING GEL REFILLS
      Professional Strength Teeth Whitening Gel
    • DESENSITIZING GEL REFILLS
      Remineralization & Tooth Sensitivity Gel
    • Whitening Tray Cleaning Tablets
    • NEW! Ultrasonic Tray Cleaner
    • Tray Replacement Reorder
    • Enamel Armour™ for Sensitive Teeth
    • Teeth Whitening Kit Reviews
    • 10 Facts About Teeth Whitening
  • NIGHT GUARDS
    • CUSTOM NIGHT GUARDS
    • CUSTOM NIGHT GUARDS
      Complete Night Guard System
    • REORDER MORE NIGHT GUARDS
      Existing Customer Login for Fast Reorder
    • Night Guard Cleaning Tablets
    • NEW! Ultrasonic Tray Cleaner
    • NEW! Enamel Building Gel
  • Sports Guards
  • oral Care
    • ORAL CARE PRODUCTS
    • ELECTRIC TOOTHBRUSH
      Best Electric Toothbrush Packages
    • CORDLESS WATER FLOSSER
      Award Winning Electric Water Flosser
    • DENTAL PROBIOTICS
      Bad Breath. Immune Support. Cavities.
    • NEW! ENAMEL ARMOUR™
      Rebuilds Enamel & Reduces Sensitivity
    • PLAQUE HIGHLIGHTERS™
      Highlight Plaque & Tartar For Better Brushing
    • DENTAL FLOSS PICKS
      U-Shaped Disposable Floss Tool
    • Replacement Toothbrush Heads
    • Plaque Highlighters™ For Kids!
    • Dental Probiotics For Kids!
    • Retainer Cleaning Tablets
    • NEW! Ultrasonic Cleaner
Smile Brilliant Smile Brilliant
  • REVIEWS
  • HELPFul
    • HELPFUL LINKS
    • 10 FACTS ABOUT TEETH WHITENING
      Best Practices for Whitening Teeth
    • Sensitive Teeth Guide
      Causes & Remedies for Sensitive Teeth
    • The Science of Bad Breath
      Causes & Remedies for Bad Breath
    • 5 FACTS ABOUT ORAL PROBIOTICS
      Understanding Oral Micriobiome
    • Frequently Asked Questions
    • Science & Articles
    • Cruelty-Free Certification
    • Contact Us
  • Support
    • Support
    • Frequently Asked Questions
      Commonly Asked Customer Questions
    • CONTACT US
      Contact Form & Phone Number
    • ABOUT US
      See How it All Began
    • GUARANTEE
      We Stand Behind Everything We Sell
    • Smile Brilliant Product Reviews
    • Cruelty-Free Certification
0
Get $25
Science & Articles >>

What is your money back guarantee? Refund Policy?

admin
B

What is your money back guarantee? Refund Policy?

UNITED STATES customers may return their kit within 45 days from the date we ship your impression kit.

INTERNATIONAL customers may return their kit within 50 days from the date we ship your impression kit.

In the event that you are not satisfied for any reason, we offer a complete refund (less shipping fees). To request a refund on any of our products, use our contact form and await further instructions. You can also reach us by phone at 855-944-8361 Monday – Friday 9am – 5pm CST.  You are responsible for the postage to return the product for a refund.

Please remember that your custom-fitted trays/guards require a large amount of custom hand work and manual labor. We hope you understand that requests submitted beyond the warranty period will not be honored.

 

RELATED ARTICLES

Inflammation & Oral-Systemic Health

By: Esmy Ornelas

The Dental Hygienist’s guide to finding peace within the workday

By: Angelica Gateau

A journey of connection, creativity, and entrepreneurship | Ashlie Mardis, BSDH, RDH, CDA

By: Esmy Ornelas

Oral cancer, it’s more than smoke & mirrors

By: Chassidy Cassady

Why professional boundaries are important for hygienists to succeed

By: Letitia Hill,BS, RDH

TOPICS

  • ALL
  • BAD BREATH
  • BRAND
  • BRUSHING & FLOSSING
  • CAVITIES
  • DRY MOUTH
  • FOR PROFESSIONALS
  • GINGIVITIS
  • KIDS
  • MEDICAL CONDITIONS
  • NEWS
  • ORAL MICROBIOME
  • Oral-Systemic Health
  • PH
  • PRODUCT REVIEW
  • TEETH GRINDING
  • TEETH WHITENING
  • TOOTH PAIN

SUBSCRIBE TO OUR NEWSLETTER

TEETH WHITENING PRODUCTS
  • New! Dental Stain Concealer
  • Teeth Whitening Trays
  • Teeth Whitening Gel
  • Teeth Desensitizing Gel
  • Electric Toothbrush
  • Toothbrush Heads
  • Water Flosser
  • Teeth Grinding Night Guards
  • ProShield™ Sports Mouth guards
  • Plaque Highlighters
  • Dental Floss Picks
  • Plaque Highlighters Kids
  • Dental Probiotics
  • Oral & Sinus Probiotics for Kids
  • Retainer Cleaning Tablets
  • Enamel Armour
  • Ultrasonic Cleaner
SITE NAVIGATION
  • Home
  • Reviews
  • Guarantee
  • Contact Us
  • About Us
SITE NAVIGATION
  • 10 Teeth Whitening Facts
  • Sensitive Teeth Guide
  • The Science of Bad Breath
  • 5 Facts About Oral Probiotics
  • Frequently Asked Questions
  • Science & Articles
privacy policy| product disclaimer| terms of use
already a customer?
  • Teeth Whitening
    • NEW! DENTAL STAIN CONCEALER
      Purple Toothpaste Stain Concealer
    • CUSTOM WHITENING TRAYS
      Complete Whitening Trays & Gel System
    • WHITENING GEL REFILLS
      Professional Strength Teeth Whitening Gel
    • DESENSITIZING GEL REFILLS
      Remineralization & Tooth Sensitivity Gel
    • Whitening Tray Cleaning Tablets
    • NEW! Ultrasonic Tray Cleaner
    • Tray Replacement Reorder
    • Enamel Armour™ for Sensitive Teeth
    • Teeth Whitening Kit Reviews
    • 10 Facts About Teeth Whitening
  • NIGHT GUARDS
    • CUSTOM NIGHT GUARDS
      Complete Night Guard System
    • REORDER MORE NIGHT GUARDS
      Existing Customer Login for Fast Reorder
    • Night Guard Cleaning Tablets
    • NEW! Ultrasonic Tray Cleaner
    • NEW! Enamel Building Gel
  • Sports Mouth guards
  • oral Care
    • ELECTRIC TOOTHBRUSH
      Best Electric Toothbrush Packages
    • CORDLESS WATER FLOSSER
      Award Winning Electric Water Flosser
    • DENTAL PROBIOTICS
      Bad Breath. Immune Support. Cavities.
    • NEW! ENAMEL ARMOUR™
      Rebuilds Enamel & Reduces Sensitivity
    • PLAQUE HIGHLIGHTERS™
      Highlight Plaque & Tartar For Better Brushing
    • Dental Floss Picks
      U-Shaped Disposable Floss Tool
    • Replacement Toothbrush Heads
    • Plaque Highlighters™ For Kids!
    • Dental Probiotics For Kids!
    • Retainer Cleaning Tablets
    • NEW! Ultrasonic Cleaner
  • HELPFul
    • 10 FACTS ABOUT TEETH WHITENING
      Best Practices for Whitening Teeth
    • Sensitive Teeth Guide
      Causes & Remedies for Sensitive Teeth
    • The Science of Bad Breath
      Causes & Remedies for Bad Breath
    • 5 FACTS ABOUT ORAL PROBIOTICS
      Understanding Oral Micriobiome
    • Frequently Asked Questions
    • Science & Articles
    • Cruelty-Free Certification
    • Contact Us
  • Support
    • Frequently Asked Questions
      Commonly Asked Customer Questions
    • CONTACT US
      Contact Form & Phone Number
    • ABOUT US
      See How it All Began
    • GUARANTEE
      We Stand Behind Everything We Sell
    • Smile Brilliant Product Reviews
    • Cruelty-Free Certification
Shopping Bag
ORDER PROCESSING